2022 HELIX In-Person Experience: High Expectations for Students with Low Incidence Disabilities

19. Collaborative consultation: Effective Communication for Low-Incidence Service Providers

The Penn Stater Conference Center Hotel Google Maps

Session Dates

Tuesday November 15, 2022 12:45 PM - 2:45 PM - The Penn Stater Conference Center Hotel


Although teachers of students who are deaf or hard of hearing (TSDHH) spend a great deal of their time consulting with adults, the skills needed to do this successfully are often overlooked in TSDHH preparation programs. Teachers of students who are deaf or hard of hearing find consultation increasingly part of the job due to the national trend toward inclusion, which has been accelerated in the field of deaf education by implementation of universal newborn hearing screening and advances in technology that have included digital hearing aids, cochlear implants, and hearing assistive technology systems (Berndsen & Luckner, 2012). As a result, deaf and hard of hearing students are increasingly educated by general education teachers. Today, over 87 percent of students with hearing loss spend at least part of their day in a mainstream classroom (U.S. Department of Education, 2016), making in-school support from TSDHH more common.

This presentation takes a big picture approach and uses best practices from related fields to teach negotiation, conflict resolution, and effective consultation skills. Consultation skills are presented relevant to the work of the teacher of the deaf in a mainstream setting. Participants can expect to leave this presentation with a better understanding of how to effectively work with other school professionals.

Participants will be able to:

  • Utilize language frames and sentence starters to effectively set shared goals and engage in creative problem-solving.
  • Employ strategies to check their assumptions and engage meaningfully in challenging discussions.
  • Discuss how to change their approach to problems from a win-lose perspective to a win-win perspective (Ury & Fisher).


Target Audience

Teachers, administrators, speech language pathologists, related service providers, consultants, training and consulting staff, paraprofessionals, family members Reasonable efforts will be made to accommodate individuals who have special needs as addressed by the Americans with Disabilities Act and who need assistance at this event. Contact: Annette Bauerlein, at 810-878-7211, or abauerlein@pattankop.net.

Event Info

Event Type:


Credit Type:

Act 48 Clock Hour
Hours of Instructional Time
No credit


Britt Coffey Ph.D.

Event Contact:

Content Contact:

Kristin Starosta