COVID19FamilySmall.jpg Supports for Families

Office Hours:

Please note office hours are intended to provide real-time technical assistance to educators, caregivers, parents, and students. Technical assistance is not legal advice. Specific questions concerning a student’s special education program or the laws relating to the provision of services in a child’s IEP (Individualized Educational Program) should be directed to ConsultLine at 800-879-2301.

To schedule an office hours appointment, please contact your PaTTAN Education Consultant directly:

Western Region - Jennifer Craig at
Central Region - Sue Ann Houser at
Eastern Region - Tara Kelly at 

Deaf/Hard of Hearing Initiative Parent Coordinator Erin Campion is also available statewide by appointment at

Consultants may also be able to offer assistance via email, depending upon the nature of the request.

Pre-Recorded Trainings:

Deaf/Hard of Hearing Specific Resources:


General Education Resources 

  • Learning Library

  • SERP – WordGen Weekly
    While schools across the country have been forced to close their doors, teachers and families have been tasked with creating new ways to educate and support students. If SERP resources can be of help during this difficult period, please remember that they are available as free downloads to all - teachers, families, and anyone else who is interested. We have highlighted a few below that we think may be particularly suitable for online platforms and for families working together at home - The SERP Team 


  • WordGen Weekly (Grades 6-8) five-part units available :​Uses a societal dilemma to frame brief activities to promote academic language development, argumentation, perspective-taking, and discussion. 
  • ​WordGen Elementary (Grades 4 & 5) 24 ten-part units available :Develops academic language, argumentation, and perspective-taking skills through activities, reading, writing, discussion, and more. Each unit focuses on a discussable question and even includes a video newscast and a script for a reader’s theater! 


  • Focus 5 (all grades) A selection of deep breathing activities for calming and centering. Includes downloadable cards and audio recording of students leading the activities.