COVID19FamilySmall.jpg Supports for Families

Office Hours:

Please note office hours are intended to provide real-time technical assistance to educators, caregivers, parents, and students. Technical assistance is not legal advice. Specific questions concerning a student’s special education program or the laws relating to the provision of services in a child’s IEP (Individualized Educational Program) should be directed to ConsultLine at 800-879-2301.

Testing your system:

Participants are encouraged to test your computers/devices prior to the date of the web conference using, and to seek local assistance if you encounter difficulty.

Date/Time: Mondays 11 am to 1 pm and Wednesdays 7 pm to 9 pm.

The link for Monday Zoom Office Hours:
The link for Wednesday Zoom Office Hours:
The goal for these office hours is to offer support/troubleshooting, idea sharing, and discussion opportunities, so please bring your questions and ideas.

For assistance outside of these hours, please contact your PaTTAN Education Consultants Jennifer Craig at, Sue Ann Houser at, or Tara Kelly at to schedule an appointment. Deaf/Hard of Hearing Initiative Parent Coordinator Erin Campion is also available by appointment at

Email for Questions : Education Consultants Jennifer Craig, Sue Ann Houser, or Tara Kelly Deaf/Hard of Hearing Initiative Parent Coordinator Erin Campion 

Live Trainings:

“Crip Camp” Film Screening & Discussion: On Wednesday, April 22, 2020, Pennsylvania Inclusive Higher Education Consortium in partnership with Disability Equality in Education will be hosting a virtual conversation with one of the most influential disability rights activists in US history Judith Heumann who will introduce a virtual screening of the new disability rights film - Crip Camp. The movie screening will be followed by a facilitated discussion with Judith.

The lifelong advocate for the rights of disabled people, will also share her newly published book “BEING HEUMANN An Unrepentant Memoir of a Disability Rights Activist”. The book recounts Judy Heumann’s lifelong battle to achieve respect, acceptance, and inclusion in society and tells  about her personal story of fighting for the right to receive an education, have a job, and just be human.
4:30 P.M. ET – Introduction by Judy Heumann.
Join Zoom Meeting at:
Meeting ID: 958 3318 8184
One tap mobile +13126266799,,95833188184# US (Chicago) +16465588656,,95833188184# US (New York)
5:15 P.M. ET Crip Camp Screening
You may screen the film independently during the event via Netflix or you can join our Netflix party at
7:00 – 8:00  P.M. ET Post screening discussion with Judy Heumann
Join Zoom Meeting at:
Meeting ID: 958 3318 8184
One tap mobile +13126266799,,95833188184# US (Chicago) +16465588656,,95833188184# US (New York)
FCLL Children’s Book Show & Tell Event: on Thursday, April 23, Family Connections for Language and Literacy will be holding a virtual children’s book show and tell event from 12 pm to 1 pm on Zoom. Please contact to reserve your spot! Flyer for Virtual Event 

Pre-Recorded Trainings:

Deaf/Hard of Hearing Specific Resources:


General Education Resources 

  • Learning Library

  • SERP – WordGen Weekly 
    While schools across the country have been forced to close their doors, teachers and families have been tasked with creating new ways to educate and support students. If SERP resources can be of help during this difficult period, please remember that they are available as free downloads to all - teachers, families, and anyone else who is interested. We have highlighted a few below that we think may be particularly suitable for online platforms and for families working together at home - The SERP Team 


  • WordGen Weekly (Grades 6-8) five-part units available :​Uses a societal dilemma to frame brief activities to promote academic language development, argumentation, perspective-taking, and discussion. 
  • ​WordGen Elementary (Grades 4 & 5) 24 ten-part units available :Develops academic language, argumentation, and perspective-taking skills through activities, reading, writing, discussion, and more. Each unit focuses on a discussable question and even includes a video newscast and a script for a reader’s theater! 


  • Focus 5 (all grades) A selection of deep breathing activities for calming and centering. Includes downloadable cards and audio recording of students leading the activities.